Privacy Policy

Effective January 1, 2026

Craftsman Lansing Concrete and Masonry, lansingconcreteandmasonry.com, hi@lansingconcreteandmasonry.com

Who we are and what this policy covers

Craftsman Lansing Concrete and Masonry is a masonry contractor in Lansing, MI. This policy explains what information we collect when you use our website, call us or send us a request, how we use it, how long we keep it and what you can ask us to do with it.

It applies to this website and to the estimates and jobs that start here. If you'd like to know more about who we are before you reach out, our About page has that.

Information you give us

Most of what we know about you is what you tell us when you ask for an estimate. That usually means your name, phone number, email address, the address of the property and a description of the work, along with any photos you choose to send.

Our contact form is run by an outside form service, so what you type into it passes through that service before it reaches us. We use it only to receive your request and reply to it.

If you call us at (517) 237-5922 or email us, we keep the details you share so we can schedule a visit, write your estimate and do the work.

Information collected automatically

Like most websites, ours can record basic information when you visit. That can include your browser type, device, the pages you looked at, how long you stayed and the general area you're browsing from, based on your IP address.

We may use analytics tools to see which pages people find useful and which ones they leave, so we can improve the site. These tools report trends across visitors and aren't used to identify you by name.

Cookies

Cookies are small files your browser stores so a site can remember things between visits. Our site and the analytics and form tools it uses may set them to keep pages working and to count visits.

You can block or delete cookies in your browser settings. The site will still work, though some features, like the contact form, may not behave as smoothly.

How we use your information

We use your information to answer your request, set up an estimate, do the job you hire us for, send invoices and follow up on the work. We also use visitor trends to fix and improve the website.

We don't sell your personal information, and we don't rent it or trade it to marketers. We share it only with the services we rely on to run the business, such as our form, email and website providers, or when the law requires us to.

How long we keep it

We keep estimate requests and job records for as long as we need them to finish the work, stand behind it and keep our business and tax records in order. Once we no longer need a record for those reasons, we delete it or remove the details that identify you.

Analytics data is kept by the analytics provider under its own retention settings, and it isn't tied to your name.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. We'll do that unless we have to keep a record by law or to finish work you've hired us for.

You can also ask us to stop contacting you at any time. Depending on where you live, your state's laws may give you more rights, and we'll honor those when they apply.

How we protect your information

We limit who can see your information to the people who need it to answer you or do your job, and we use reputable providers for our website, forms and email. No website or email system is completely secure, so please don't send payment card numbers or passwords through the contact form or email.

Children

This website is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.

Changes to this policy

We may update this policy when our tools or the law change. The current version is always the one on this page, and using the site after a change means the updated policy applies.

Questions or privacy concerns

If you have a question about your information or want to make a request, call us at (517) 237-5922 or reach us through our Contact page. We respond within 1 business day, and we'll tell you what we can do and how long it will take.